Privacy policy

🔒 Privacy Policy

216 Tumblers

Last Updated: January 2026

216 Tumblers values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or place an order.

Information We Collect

When you interact with our site, we may collect the following information:

  • Personal Information: Name, email address, billing address, shipping address, phone number

  • Order Information: Products purchased, uploaded designs, order history, and transaction details

  • Payment Information: Payments are processed securely through third-party payment processors; we do not store payment details

  • Device Information: IP address, browser type, time zone, cookies, and site usage data

How We Use Your Information

Your information is used to:

  • Process and fulfill orders

  • Communicate about your order or account

  • Provide customer support

  • Send order updates and transactional emails

  • Send marketing emails (you may opt out at any time)

  • Improve website performance and user experience

  • Prevent fraud and unauthorized activity

Sharing Your Information

We only share your information when necessary, including with:

  • Shopify (our e-commerce platform)

  • Payment processors (to securely complete transactions)

  • Shipping carriers (to deliver your order)

  • Marketing or analytics services (email platforms, analytics tools)

We do not sell, rent, or trade your personal information.

Uploaded Designs & Files

Any artwork or files uploaded for custom orders are used solely for order fulfillment. We do not claim ownership of customer-provided designs and do not share them outside of production requirements.

Cookies

Our website uses cookies to enhance your browsing experience and analyze traffic. You may disable cookies in your browser settings; however, some features of the site may not function properly.

Email Communications

By placing an order or signing up for our mailing list, you agree to receive transactional and promotional emails. You may unsubscribe from marketing emails at any time using the link provided in the email.

Data Retention

We retain personal information only as long as necessary to fulfill orders, comply with legal obligations, or resolve disputes.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request corrections or deletion of your information

  • Opt out of marketing communications

To exercise these rights, please contact us using the information below.

Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

Security

We take reasonable precautions to protect your personal information. However, no method of transmission over the internet is completely secure.

Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting to our website.

Contact Information

For questions regarding this Privacy Policy, please contact us at:
📧 216tumblers@gmail.com